We understand that introducing a new system into your organization can be a pretty stressful exercise. We know that our clients are our best sales strategy and your happiness is our success
Not only do we look after a smooth delivery of the entire IT solution, we ensure that users of the system are heavily supported with on-site training, tutorial videos, webex assistance, train the trainer sessions, a customer support desk and online help tools.
We have successfully completed projects with a range of blue chip clients that have incorporated installations across single and multiple sites in multiple legal jurisdictions.
We understand that most companies have already invested in a number of business management systems and we will offer guidance in integrating these without building yet another layer of administration.
Our approach is flexible and strives to deliver the right amount of support at the right time. Whether you require advice on a particular topic, training on some issue or full project management, we are here to service your needs. We believe in transferring skills which will allow you to adapt your management system to develop with changing business requirements.
We take time to understand the clients’ needs & resource availability (both technical and human resources) and we provide support to supplement this efficiently. We believe in getting our clients excited about our working together & being successful.
Regular review meetings will be used to progress the project plan against the defined milestones and to identify and resolve any challenges that may arise.
It is important to highlight our unique implementation approach which is designed to empower you and thus reduce significantly the amount of direct consultancy time required.